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Z-STORE SHIPPING INFORMATION
Items may be shipped to any of the 50 United States including Puerto Rico and Guam. We are unable to ship to P.O. Boxes or Military APO/FPO addresses.
Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout.
UNITED STATES
Standard Ground, normally 3-8 business days
- Most items may be shipped within the United States via Standard Ground service. You can expect your order to arrive within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
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| Order Total |
Standard Ground |
0.01-$35.00
$35.01-$55.00
$55.01-$75.00
$75.01-$95.00
$95.01-and over
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$7.95
$8.95
$9.50
$10.50
$12.50
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SALES TAX INFORMATION
California - 8.25% on product total (exclude shipping).
Massachusetts - 5% on accessories (non-clothing, exclude shipping).
Z-STORE RETURN INFORMATION
If you have reason to return any merchandise, contact Zildjian's Customer Service Department for a Return Authorization Number. You will be responsible for returning the merchandise to us. You will not be charged freight costs for replacement product. If you prefer a credit to your account, Zildjian will issue a credit to the credit card the merchandise was purchased with.
You can reach our Customer Service Department Monday through Friday 8:00am to 5:00pm EST at 800-229-8672.
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